Tyche Remit – Send money home with confidence

Tyche Remit is the remittance arm of Tyche Connect, offering secure and compliant money transfer services for individuals and businesses. Whether you are sending money from the diaspora to family in Zimbabwe, supporting education, healthcare or business operations, Tyche Remit gives you a straightforward, reliable channel with clear pricing and trusted payout partners.

Our branches and agency network are designed for convenience: clear queues, assisted customer service, and real-time confirmations so that both sender and receiver know exactly when funds are available. Every transaction is managed within approved limits, KYC requirements and national regulations.

Why customers choose Tyche Remit

Tyche Remit sits at the intersection of technology, compliance and customer care. We focus on giving senders and receivers a frictionless journey from the moment they step into a branch right through to cash payout or account credit.

• • Multiple payout options – cash pick-up at Tyche Connect branches and selected partners.
• • Clear documentation for each transaction, including reference numbers and SMS alerts.
• • Dedicated customer support for queries, reversals and corrections where allowable.
• • Processes aligned with regulator guidelines and audited internal controls.

What you need to send money

To keep transfers secure and compliant, we require basic documentation and accurate details from both sender and receiver:

• • Valid ID for the sender (passport, national ID or accepted document).
• • Full name and mobile number of the receiver, matching their identification.
• • Source of funds information where applicable, especially for higher amounts.
• • Any additional information required by the corridor or regulatory authority.

Payout experience for receivers

Receivers can collect funds at a Tyche Connect outlet or approved payout partner by presenting their ID and the transaction reference. Our teams verify details and process the payout quickly, with the option to offer FX conversion at our bureau de change counters where allowed.

We emphasise security at every step – from identity checks to verification of transaction codes – to protect both our customers and the wider financial system.