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  • Agency Banking & Financial Services Across Zimbabwe

Agency Banking

Tyche Connect Agency Banking

20+

Branches & agent locations
Tyche Connect Services

Banking services closer to you
through trusted agents

Tyche Connect Agency Banking helps customers access everyday financial services without the long queues. Walk into a Tyche Connect branch or an authorised agent and complete key transactions quickly, safely and compliantly.

Cash In / Cash Out

Deposit or withdraw cash through our agent network.

Payments & Bills

Pay for services quickly at a nearby location.

KYC Assisted

We guide customers with required ID and compliance steps.

Secure Transactions

Controlled, auditable processes designed for safety.

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HOW IT WORKS

Simple steps to use Agency Banking
with Tyche Connect

Whether you’re depositing, withdrawing or paying for services — it’s clear, fast, and guided at the outlet.

Cash In (Deposit)

How to deposit cash

Visit an outlet, provide account/customer details, deposit cash, then get your confirmation.

  1. 1
    Visit a branch / authorised agent
    Go to any Tyche Connect outlet nearest to you.
  2. 2
    Provide details
    Share the required account / customer details and present your ID if requested.
  3. 3
    Deposit cash
    Hand over the cash amount to deposit. The agent will process the transaction on the system.
  4. 4
    Receive confirmation
    Collect your receipt and/or SMS confirmation. Verify the amount before leaving.
    Keep your receipt — it’s your proof of transaction.
If you’re unsure of your details, ask the agent to guide you before depositing.
Cash Out (Withdraw)

How to withdraw cash

Request a withdrawal, verify identity, confirm amount, then collect cash safely.

  1. 1
    Visit an outlet
    Go to a Tyche Connect branch or authorised agent.
  2. 2
    Request cash-out
    Provide your account / customer details and the withdrawal amount.
  3. 3
    Verify & confirm
    Present your original ID if requested and confirm the transaction details.
    Always verify the amount before you leave the counter.
  4. 4
    Collect cash safely
    Receive your cash and receipt. Keep your receipt secure.
For security, avoid sharing your details and keep receipts private.

Payments & other services

Depending on the outlet, you can also make selected payments and service requests. Ask your nearest agent what services are available today.

What you can do

Agency Banking Services

Cash In (Deposits)

Deposit cash quickly through a nearby Tyche Connect outlet and receive proof of transaction.

Cash In

Cash Out (Withdrawals)

Access cash withdrawals closer to home. Follow simple identity and verification steps.

Cash Out

Payments & Support

Pay for selected services and get guided assistance. Availability may differ by outlet.

Payments

30+

Branch & Agent Locations

A growing network that brings transactions closer to communities.

5000+

Transactions Processed Daily

Reliable processing designed for speed, auditability and customer confidence.

10+

Partner Banks & Networks

Partner connections that enable broader service reach across Zimbabwe.

FAQ

Common questions

Quick answers about Agency Banking at Tyche Connect outlets.

Bring your transaction details (account/customer details). You may be asked for your original ID for verification depending on the transaction and outlet requirements.

Not always. Core services like cash-in/cash-out are common, but some payments and add-on services may vary by outlet. Ask the agent on-site or WhatsApp support.

You will receive a receipt and/or SMS confirmation. Always verify the amount and keep the receipt as proof.

Contact the outlet immediately with your receipt details, or message Tyche Connect support on WhatsApp for assistance.

Ready to use Agency Banking near you?

Find your nearest Tyche Connect outlet or message us for guidance.